EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Nov 28, 2011
Recommend
CEO approval
Business Outlook

Pros

If you want to join a small company with lots of opportunity to grow and take initiatives, EXL could be a good place for your career growth.

Cons

An extremely aggressive and somewhat political work environment. Too much power with middle managers. Little freedom to choose the projects of your interest.

3.0
Nov 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Door pick and drop facility Employee centric management

Cons

People leave looking for better salaries

5.0
Sep 13, 2011
Recommend
CEO approval
Business Outlook

Pros

-Flexibility for the work hours. -Job Rotation- agents are shifted to other sub projects so that they get chance to learn other process. -Regular Pay (even during the recession EXL was a regular payer they never delayed to cut the salary of the their employees. -Recognition. -Cash Benefits. -Facilities. -Regular feedback. -Human touch.

Cons

-under pay to the new talents. -cab facility absent. -some times the information to be sent to the higher authority get complex.

Viewing 8140 - 8142 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.