EXL Service reviews

3.4

60% would recommend to a friend

(557 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

Reviews by job title

557 reviews

Reviews about "Compensation"

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3.0
Sep 17, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

good benefits and work life balance

Cons

low salary to leave in US

1.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

For those newbies who doesn't have BPO experience, you may apply as they offer acceptable starting salary (that was way back 5 or 6yrs ago (unsure if still the same now)

Cons

Expect a lot of payroll disputes almost every pay period or cut off even up to your backpay/final pay release. Payroll and HR will provide you inaccurate calculation of backpay. Be warned also to make a record or documentation of all assets you surrendered because later on, they might claim that you did not return it and will automatically deduct from your pay, They don't find ways to resolve those issues regarding payroll. Management is only good in micromanaging, also tend to hire and promote people who has no experience managing team nor have leadership skill. HR doesn't reply to request of Cert.of Employment/COE. Do not expect good salary increase even if you get promoted but you will be asked to handle a lot of responsibilities.

4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Lots of opportunities to learn new skills. 2. Great work environment.

Cons

Less Pay according to market standards.

Viewing 91 - 93 of 557 Reviews

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