EXL Service reviews

3.5

60% would recommend to a friend

(8,156 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Apr 21, 2026

Employment review

Recommend
CEO approval
Business Outlook

Pros

Relatively good work life balance, and good work if client is good

Cons

pathetic appraisals and performance bonus.

4.0
Apr 21, 2026

Na

Recommend
CEO approval
Business Outlook

Pros

Good work, hybrid, opportunities, exposure

Cons

Con - Less hikes, less benefits,

3.0
Apr 21, 2026

Join for comfort leave for pay

Recommend
CEO approval
Business Outlook

Pros

- hybrid office - comfort, not much work pressure (can have during month and year ends though)

Cons

- pay not at all good - yearly appraisal since covid is very less (pay increased by 3.5lakhs in 7 appraisals)

Viewing 94 - 96 of 8,156 Reviews

Glassdoor has 8,389 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.