EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Significant training available and tools improved regularly.

Cons

Lack of support from management due to single minded focus on short term results. Frequent tools issues caused by implementation in live environment without sufficient review and testing.

1.0
Jul 4, 2024
Recommend
CEO approval
Business Outlook

Pros

It is a data entry job. Not too hard to learn

Cons

This job does require you to be on phones. On the job application there was no mention of phones. I was only aware of it when I got an interview. Also this job has quotas. That also wasn’t mentioned on the job application nor interview. The quotas are achievable but if you’re not looking for a job with quotas that may be an issue.

Viewing 136 - 138 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.