EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 7, 2025

Human Resource

Recommend
CEO approval
Business Outlook

Pros

Average pay Good Hours, but poor communication.

Cons

Old third world country mentality, and backwards thinking, not U.S.A work mentality.

5.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Everything is amazing so far for me. People are nice.

Cons

I can understand why some reviews say work experience depends on a client and team. Make sure you can pick things up during the interviews.

1.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the auditing, good benefits

Cons

Management is terrible and they penalize you when you have to close out an audit but if you keep the file too long your still penalized. They provide your equipment but if it breaks and you have to wait for replacement equipment, you can't work. They penalize you for that

Viewing 133 - 135 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.