EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, comprehensive training program, competitive pay and benefits, opportunities for growth and development

Cons

Required work hours can be difficult for some to adhere to, frequent IT issues, lack of communication from leadership, difficulty finding resources

2.0
Mar 20, 2026

try not to engage

Recommend
CEO approval
Business Outlook

Pros

they gave us one airfryer for diwali christmas and new year

Cons

no incentive basic nsa micro managing their very small team clients do not entertain even the possibility of overtime

Viewing 142 - 144 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.