EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Mar 19, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Good people Work life balance Good experience

Cons

Growth may feel stagnant. Other than that, decent experience

2.0
Mar 19, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Hybrid working environment in company

Cons

Toxic work culture, micro management, no work life balance

3.0
Mar 18, 2026

Presales

Recommend
CEO approval
Business Outlook

Pros

Work from home, Work life Balance

Cons

Salary, career growth, low exposure

Viewing 145 - 147 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.