EXL Service reviews

3.4

59% would recommend to a friend

(8,157 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Mar 17, 2026

It’s ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good projects and you’ll enjoy working if you have a good manager.

Cons

They could treat employees better

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work from home, good benefits, great direct managers

Cons

sometimes upper management focuses on the wrong things and does not listen to employee concerns/complaints

Viewing 148 - 150 of 8,157 Reviews

Glassdoor has 8,390 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.