EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Mar 15, 2026

g

Recommend
CEO approval
Business Outlook

Pros

good people around to work with

Cons

slow salary increase and internal promotions

4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager was good, no micromanagement. Was working remotely.

Cons

Contract with client gone, and no alternative project was provided. had to resign

Viewing 160 - 162 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.