EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

* no micromanagement * good pay

Cons

* Most of the things depends on your client

3.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits (health, vision, dental, car, pet insurance, life, fmla, etc.) good PTO, could work on holidays off

Cons

typical large corporation... lot of bad upper management but due to tenured issues go unnoticed especially when it comes to turnover... upper management problem

4.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good stuff Balance depends in account

Cons

Busy days Timings Office cab options to be more

Viewing 157 - 159 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.