EarnIn reviews

Thank you for taking the time to leave a review. I agree, we have great Managers! Thanks for suggesting to our leadership team to prioritize fixing product issues. And as a team, we recognized this as an area to improve. High product quality is critical for us to delight our users. We recently launched a bug SLA program, in which every team is accountable to fix bugs in their areas. With this, I expect continued improvement on our product quality. I respectively share different views with you on new product development. Innovation is bread and butter for any tech company. We commit to continue to innovate to bring more value to our users. Not all innovation will pan out and that is perfectly fine. We will learn from our failures and pursue new opportunities, especially the updated product strategy that we recently shared at the company all-hands. I know the vast majority of the company is very pumped about it. We will continue to push hard. That is how we will win and delight our users. On some of the issues that you have flagged (e.g. working on non-important things, PM working style), please feel empowered to be a change agent. We are a growing company, nothing is perfect. It takes you and me to make it better everyday. We strive to focus on the most critical priorities. If you think we are off, please raise questions in company all-hands, tech all-hands, or book time with me directly.Together, we can drive some changes and make Earnin an even better company for us to work for. Thank you again for your candid feedback. -- Richard, CTO