Earthbound Trading reviews

3.0

42% would recommend to a friend

(486 total reviews)

Suzana Gordon

42% approve of CEO

31% positive business outlook

Earthbound Trading has an employee rating of 3.0 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Earthbound Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

486 reviews
1.0
Apr 1, 2020

Not worth it

Recommend
CEO approval
Business Outlook

Pros

The employee discount is good

Cons

Horrible pay, insane amount of plastic waste, rude and condescending upper management, ridiculous workloads, terrible store upkeep, terrible misinformation of products, insane amount of cultural appropriation

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Earthbound Trading Response
5y
Thank you for your feedback
2.0
Mar 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Discount, that's about it. You might get lucky and get a good manager and co-workers in Georgia like I did, but that seems to be very rare

Cons

Toxic work environment, low pay, hypocritical and condescending upper management, no opportunities for advancement, not sustainable, lots of plastic waste

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Earthbound Trading Response
6y
I'm sorry that you had that experience. Thank you for providing us with this feedback.
3.0
Jan 25, 2019

Many ups and downs

Recommend
CEO approval
Business Outlook

Pros

*The products are unique and most of them have a story to them. The prices are incredibly competitive in the market, which makes them easy to sell, and on top of that employees get a 50% discount on almost all items *The company is constantly trying to bring in new and unique products. This is a pro but is also a con, as the flow of product is ever changing and if someone wants to buy something it may not be there when they come back in a month *The bonus program was revised about a year ago, and it is much better now. Sales people don't work on commission, which helps tune down people's competitive nature, and there is an emphasis on "team selling" as you either bonus as a store or no one gets a bonus. *Upper management, for the most part, can be uplifting and have good communication. *Benefits package is affordable, and they match your 401k up to 4% with no vesting period (full time employees only) *Opportunities to move up or across in the company is reasonable and available to the right people (due to incredibly high turnover rate)

Cons

*Turnover rate is incredibly high, both in store and in upper management. I had 3 different store managers in the span of a year and a half, and 3 different district managers and 3 different regional managers within my 3+ years of working there. Due to high turnover rate of upper management, policies and communication frequently gets muddled and expectations are hard to enforce. *The pay is incredibly low in comparison to the retail market. Retail workers are already underpaid, and this company gives no slack with that. Sales associates start at minimum wage, and store management team members make $3k-7k below local standard. (There's a reason they're always hiring) *The amount of work that is expected for the level of pay is ridiculous. Small store = small teams, so everyone does a little bit of everything, and the management team members are in charge of running the ship with little incentive, guidance, or training. *They are a fairly young company, going on 25 years this year, and some of the people in home office quite frankly have no idea what they're doing. The mistakes that are made that could easily be avoided are frequent and embarrassing. *The majority of the products are not fair trade. All of the clothing, the majority of the jewelry, and any kitchy product you find there was made in a factory in China or Vietnam. They claim that the factories are sustainable and pay their workers a living wage, but since earthbound hardly pays their store employees a living wage, I doubt it. Sorry to burst your bubble.

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Earthbound Trading Response
7y
Thank you for sharing your feedback. We currently have a team actively looking into our payscale to make sure that it is beneficial to our nomads. Also , 401K is available to all employees after 6 months of employment. We really appreciate your feedback. Thank you!
Viewing 31 - 33 of 486 Reviews

Glassdoor has 494 Earthbound Trading reviews submitted anonymously by Earthbound Trading employees. Read employee reviews and ratings on Glassdoor to decide if Earthbound Trading is right for you.