Earthbound Trading reviews

3.0

42% would recommend to a friend

(488 total reviews)

Suzana Gordon

42% approve of CEO

31% positive business outlook

Earthbound Trading has an employee rating of 3.0 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Earthbound Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

488 reviews
3.0
Sep 26, 2017

It’s Become so Different

Recommend
CEO approval
Business Outlook

Pros

The company has always had amazing product, the atmosphere of the stores is inviting and fun! And early on rxpectations were realistic and staff was treated with respect.

Cons

Now, getting a raise is impossible unless your store makes its year, regardless of how well you do otherwise regarding anything else, and they already pay very little compared to a lot of other retail stores (this all concerning Store Manager position). There isn’t a lot of support from Coporate anymore. There is very little positive reinforcement anymore. There is more and more put to the Store Managers and in-Store teams but without any extra compensation or even payroll. What they expect of us now, compared to what it used to is vastly different. And I am all for accountability and improving the stores. But pushing more on us while not giving us anything to really make that happen is just setting us up for failure. Promotion past Store Manager is almost non-existent short of knowing someone in Coporate or marrying into it.

avatar
Earthbound Trading Response
8y
Thank you for the feedback!
3.0
Sep 13, 2017

Okay place to work.

Recommend
CEO approval
Business Outlook

Pros

The awesome discount. The people are generally really cool to work with. The clientele are very nice. Some of the product is good quality.

Cons

No room for promotion. Management could be better. Some of the product is of poor quality.

avatar
Earthbound Trading Response
8y
I would love to hear more about your view of earthbound. Please contact me at geneva@earthboundtrading.com or 972-248-0228 Ext 5040
3.0
Sep 11, 2017

questionable practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Current manager is so awesome and works around schedules really well, definitely wants to see their team succeed. Amazing time working with my team. I love my coworkers, especially compared to my previous job, and they make the job a lot more bearable at times. Employee discount is really nice at 50%, makes it more enticing to actually use it. Love to get to interact with customers who really like our products and want to know more about them. Keeps my brain moving with incoming information about new products. Active and fast-paced, a lot of responsibility placed on you even if you`re in lower rank. Encourages you to do better at your job, and be above and beyond most stores, because of it. Performance based scheduling; if you work hard, you make more -- simple.

Cons

Penalized if guests just want to browse and want you to leave them alone. Penalized if you forget basic questions in the barrage of info you have to tell people when they come in. Upper management only acknowledges if you have a bad week, and ignore your good weeks and overachieving beforehand. A lot of turnover in management lately. some for the better, some for the worse; some of it seems shady. Recently there has been the implementation of a system that requires you ask other people to come buy something to make sure you get to goal, and you'll go spend money at their store in exchange; seems wrong to tell me where i have to put my money, or tell me what to do with my paycheck. I`m okay with performance based scheduling, but some factors that they take into consideration are unkind. Individual based goals on a slow traffic day make people sweat and are actually creating tension amongst coworkers worrying about getting to their goal, and its creating a BAD competition in light of how much trouble we seem to get into. You can look at performance on the computer, you can see who is doing well, and schedule them based on that. So maybe consider TEAM goals, since you`re pushing this teamwork crock as it is. It might make your employees feel less like they`ll be terminated for missing 10 dollars on a really slow day like Monday and Tuesday.

avatar
Earthbound Trading Response
8y
Please contact Geneva Williams at geneva@earthboundtrading.com or 972-248-0228 ext 5040. Thank you!
Viewing 343 - 345 of 488 Reviews

Glassdoor has 496 Earthbound Trading reviews submitted anonymously by Earthbound Trading employees. Read employee reviews and ratings on Glassdoor to decide if Earthbound Trading is right for you.