Earthbound Trading reviews

3.0

42% would recommend to a friend

(488 total reviews)

Suzana Gordon

42% approve of CEO

31% positive business outlook

Earthbound Trading has an employee rating of 3.0 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Earthbound Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

488 reviews
3.0
Dec 4, 2016

Former store manager

Recommend
CEO approval
Business Outlook

Pros

Great discount - 50% Managers are only required to work 40 hours/week and can typically choose their own schedule as long as you're hitting goal. Personally my DM was very attentive and would work with me on just about any issues, although I think I was lucky, not all DMs were as supportive. Bonuses are good (when you get them). My staff was amazing, however I groomed my staff over 3 years, and weeded out a lot of bad employees. Merchandise is pretty cool although not always of the highest quality.

Cons

Store goals in the last year I worked with earthbound went from a 5-10% increase over ly numbers to 15 to close to 30% making bonusing nearly impossible and cut the bonuses quite a bit since we rarely made much extra over goal. This chained tons of coaching of even my best employees who were fantastic sales people. With the selling techniques that are expected not only of you but every employee makes the pay ($8 to start at my location) ridiculously low and the possibility of a raise (in my last year there I got a 1% raise and that was with my DM fighting for it) pretty unlikely for managers and sales associates alike. Almost every day I would leave work feeling defeated despite my DM assuring myself and other managers that we were great managers. Upper management, with a few exceptions are really just plain snotty and awful to be around, one relatively recent addition as an RM in particular. With the typical small close knit family feel of my store and neighboring stores having her come on and be so cold to everyone was quite a shock. But when dollars are more valuable to you as a company than tenured staff, definitely how the company is leaning, I guess it shouldn't have been all that shocking.

avatar
Earthbound Trading Response
9y
Would you be willing to participate in an exit interview? You can contact me at elizabeth@earthboundtrading.com or 972-248-0228 ext 5056 to set up an appointment. I'd be interested in receiving some more detailed feedback from you.
2.0
Nov 20, 2016

Store manager

Recommend
CEO approval
Business Outlook

Pros

Great environment enjoyed having fun with employees and customers. Great discount.

Cons

Upper management was horrible went thru 3 DMs cause of realignment in 2 years i was there. Had personal sales goals you had to achieve on top of training new people with no extra hours for it. Upper management was never positive always putting us down treating us like children. No support system to managers al all.

2.0
Nov 17, 2016

Get Better Managers

Recommend
CEO approval
Business Outlook

Pros

Great Employee Discount Awesome Customers Great Products Fun Environment

Cons

Terrible accountability for managers. I left because a manager thought it was okay to scream at me on the Sales Floor and wouldn't even listen to my side of the story. She played favorites with her former sister-in-law as well. When I talked to the DM he shrugged and said you're quitting anyway.

Viewing 379 - 381 of 488 Reviews

Glassdoor has 496 Earthbound Trading reviews submitted anonymously by Earthbound Trading employees. Read employee reviews and ratings on Glassdoor to decide if Earthbound Trading is right for you.