Everything about Earthbound.
When I started working at Earthbound, there was a manager and a few keyholders, but the manager shortly left and we were without a manager for the next three months until I quit. Keyholders were forced to uphold the store without proper management or even training to do so. I was given assistant management powers and forced under the responsibility of an assistant manager without even a pay raise or anything. I had to work 30+ hours a week because I wasn't allowed to hire anybody else to help, and most of the current keyholders were students with limited availability, and I was one of two who had open availability.
They hired a manager who had no previous experience working at Earthbound or as a retail manager, which is when I left.
The inventory system was impractical and had almost no pattern to it.
The equipment failed often.
Goals were set unrealistically high.
No work/life balance.
Low pay for what I was working
Current management rude to customers
After I told my DM I felt unsafe in my resignation, I was not offered help.
I never once received a pay stub. I had direct deposit, but pay stubs were not mailed to me.
Refused to work with employees who had second jobs.
Products often cheaply made and easily broken.
Upper management positions always seemed available because the turnover rate was so high.
Extremely unprofessional management and overall work environment.
Unqualified upper management, really terribly unqualified upper management I cannot express this enough
Company tries to boast "import" and exoticism, when it is all still corporate-produced mass inventory.
DM's micro-manage yet have no idea how an actual retail store runs
Layout was overwhelming and aesthetically displeasing
Shipment and ordering product was a joke
The backroom was always in a state of disarray with no good way to keep it organized
Poor system of updates
Poor POS system
Poor marketing updates
Poor pricing updates
All around poor company.
