Earthbound Trading reviews

3.0

42% would recommend to a friend

(486 total reviews)

Suzana Gordon

42% approve of CEO

31% positive business outlook

Earthbound Trading has an employee rating of 3.0 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Earthbound Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

486 reviews
2.0
Oct 8, 2016

At your own risk

Recommend
CEO approval
Business Outlook

Pros

Obviously, the 50% discount on most items in the store was a huge boon. The people you meet while working, both customers and co-workers. The variety of cool things we'd get, always making for great conversations.

Cons

The general culture is so focused on sales and profits that it feels like an utter failure of a day when the store goal, or even your own personal goal, isn't met. Having a store goal is one thing, and absolutely makes sense, but putting unruly goals on a worker who could be spending an entire morning shift by themselves when there's little to no business can be incredibly disheartening. Making your personal goal is what dictates your hours (unless you have a manager that doesn't like you and is trying to get your to quit), so if you want the hours you need, you should get really good at selling low-quality, over-priced products. Because of how personal sales goals are set (and what they mean to the company), working for sales can become competitive to the point of bad blood between coworkers. A little friendly contest is one thing, especially when it's used to motivate workers during slower months, but I've seen friends become nasty with each other because they were pitted against one another over an assistant manager position, which neither one ended up getting. This can lead to incredibly nasty attitudes, and that will make shifts really uncomfortable for people not involved. This is all encouraged by upper management, too, so it's not like it's the culture of a single store. This happens on a district and regional level. It's too easy to stumble upon files that are supposed to be confidential, as well. It's almost as if management wants people to find them in a misguided effort to get people to either correct their own behavior or leave. Both options are terrible management strategies, and incredibly unprofessional.

1.0
Dec 22, 2015

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The friends I've made. Sometimes getting cool t-shirts for 50% off.

Cons

Extremely unorganized, unprofessional, unrealistic and too demanding. They basically want you to shove all of their cheap products down the throats of customers. Their company sales technique is absolutely ridiculous for that type of store. People want to come in because it's "chill" and may have questions about some of the product. They don't want cheap things shoved down their throats and bombarded with questions. The buyers of the company suck. I don't see how they stay in business with all the cheap crap these buyers bring into the store. They also keep sending repeats of clearance items from two years ago. They never really make the products fresh and updated. They expect too much from their managers, assistants, and keyholders. They kinda want to take your soul. They don't listen to your concerns. Extreme lack of communication. They don't care about new ideas. Their sales goals are absolutely ridiculous. Theyve become so greedy that they've taken away part of a really nice christmas bonus and replaced it with getting a store visa gift card to share among the entire staff. And individuals can receive earthbound gift cards. They used to have a nice christmas bonus. But they're too cheap to do that anymore. They also send you ramen noodles and other cheap food for christmas as part of their "appreciation" for your hard work. I work my butt off at this place and get absolutely no recognition or praise for what I've done. Instead, I get criticized. They also let stores go months and months without managers and when that happens, they make assistant managers or keyholders run the store while not getting paid for the extra managerial work. They'll give you $50 extra dollars a week on top of your crappy 8.50 to 10.50 an hour to run the store and keep it together while they "look for a manager.." Basically, they pay you nothing to run the store like a real manager and pay you nothing for it and then criticize you if things fall behind despite the lack of training for when a store goes without a manager. And then they get a manager in there that criticizes everything and changes everything and then they do the work that you've been doing for months and they get paid salary because their job title says "store manager." Nothing about this company is fair to their employees. It's a joke. Their systems always crash. They don't update anything. YOu have to hand count the entire store for inventory. If you have a slow day with barely any customers, you'll get yelled at and you'll be blamed for the lack of sales. There is no logic in this company.

2.0
Oct 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are usually cool people depending on the store. Typical retail job responsibility, it can get boring during the week, but again that depends on location.

Cons

Upper management is a joke. This is such an unorganized and out of touch company. Product buyers and social media teams do not understand current culture or trends. District managers do more harm than good. They cut hours constantly and set extremely high sales goals. As an employee it felt like corporate had no idea what they were doing. Products are cheap from drop shipping companies overseas at a high markup. There have been several instances of this company being involved in the theft of original designs. The company outwardly promotes the low waste/earth friendly lifestyle while simultaneously producing insane amounts of plastic waste behind the scenes. Pay is low to start and there are only opportunities for raises once a year based on yearly sales numbers. Only store managers are salaried, assistant managers, key holders and sales associates are hourly employees. Do not expect full time hours unless you are a store manager or assistant manager.

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Earthbound Trading Response
2y
We are sorry to hear about your experience with EB. If you have any further comments or concerns feel free to reach out to our HR department.
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Glassdoor has 494 Earthbound Trading reviews submitted anonymously by Earthbound Trading employees. Read employee reviews and ratings on Glassdoor to decide if Earthbound Trading is right for you.