Earthbound Trading reviews

3.0

42% would recommend to a friend

(486 total reviews)

Suzana Gordon

42% approve of CEO

31% positive business outlook

Earthbound Trading has an employee rating of 3.0 out of 5 stars, based on 486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Earthbound Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

486 reviews
2.0
Aug 30, 2025
Recommend
CEO approval
Business Outlook

Pros

-Working with the product was fun and there was a lot of room to be creative. I genuinely enjoyed many of the projects I got to work on during my time there. -Casual in-office dress code. -International travel for certain roles. -Overall good work/life balance.

Cons

-Senior leadership often came across as very inexperienced, making statements such as “data doesn’t matter” when speaking about the customer demographic. The inexperience and lack of direction made it impossible to get everyone on the same page as far as the brand and who the customer was. It’s easy to point fingers at the buyers, which many certainly did, but the direction starts from the top. -I experienced inappropriate comments and upsetting interactions that were gender-based. For a company that boasts having a female CEO and preaches inclusivity, that was unfortunately not my experience. -Poor pay and PTO. The company relies too much on “culture” to keep employees happy, but “culture” doesn’t pay bills. -Little to no resources for the buying team. Including planning/allocation, legal, quality/compliance, etc. Honestly I’m not surprised there were so many quality and copyright issues during my time there. People were quick to point the finger at the buyers (notice a trend?) , but refused to look at the bigger picture. We were working bare bones and doing our best with the resources we had, which was not much. Maybe it was fine when Earthbound had 10-20 locations, but for a larger company the way it’s set up right now is not sustainable.

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Earthbound Trading Response
10mo
We truly appreciate your contribution to the company and wish you continued success. Your voice adds important insight into how we can evolve for the better. Thank you again for your feedback and time shared with us at Earthbound,
1.0
Mar 15, 2023

This is Not a safe place

Recommend
CEO approval
Business Outlook

Pros

average pay half off discount for employees

Cons

This company is a big scam, see through it. unfortunately managers are allowed to be a loose cannon. the staff team didn’t have any care or respect for customers or other colleagues. the HR department is weak and hands off. the store managers will get mad at you for things they don’t directly communicate well and as punishment, cut YOUR hours and give a half assed excuse that it’s because of the store budget. this company exploits teenagers and young adults to appear as a solid job with great pay but realistically it wont pay the bills unless you are store manager or above. that 50% discount? that’s intentional so you can spend your whole check RIGHT where you earned it! shocker, I know. the products are cheap and shatter, tear, or break often. there is NO way they source this ethically, this is fast fashion but with”good vibes” slapped on it. this job uses you for your time and you’re still expected to only be given hours is if you’re a top seller. therefore, not only are they expecting you to sell sell sell, but also work for those sales to earn hours. hey also! my store manager was racist! love that for us, she didn’t know how to speak to POC and would suspect stealing always. its SO upsetting to have these memories that i just wanted to warn whoever is a 20 something thinking this is a safe environment. You ever had a schedule changed the NIGHT BEFORE opening, to be put as an OPENER and no one thought to tell me (the keyholder…) We love being taken advantage of!! we love a job not respecting your time as an individual being! this company needs to do better, Stop with the ART THEFT and exploitation please :)

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Earthbound Trading Response
3y
We are so sorry to hear about your experience with EB, if you have any specific concerns you would like to bring up with HR please feel free to reach out. We hope you have a great day!
1.0
Nov 24, 2020

General Unprofessionalism

Recommend
CEO approval
Business Outlook

Pros

Connecting with employees and customers alike. Offering global products to sometimes secluded areas of the country.

Cons

Nothing sold is actually fair trade. Most of it is from China. Poor quality products. The plastic pollution from this company alone is quite drastic. Upper management is "cliquey" and truly unprofessional. They do not work for the store level but for themselves alone. Poor working conditions and sanitation. Especially during COVID. The benefits offered to full-time employees are substandard. Pay for Sales Associates and Key Holders are just embarrassing of any company in 2020. They do not offer a living wage and therefore turnaround is constant. Dishonesty from Headquarters is blatant. Many reviewers have made similar comments, if this review discourages a potential employee from taking the bait, as I did, then it made it all worth it.

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Earthbound Trading Response
5y
Thank you for the feedback
Viewing 16 - 18 of 486 Reviews

Glassdoor has 494 Earthbound Trading reviews submitted anonymously by Earthbound Trading employees. Read employee reviews and ratings on Glassdoor to decide if Earthbound Trading is right for you.