Is East West Bank a good company to work for?

East West Bank has an overall rating of 3.8 out of 5, based on over 778 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 68% of employees would recommend working at East West Bank to a friend and 71% have a positive outlook for the business. The best reviews about East West Bank have been left by employees working as Personal Banker , Credit Analyst and Loan Processor .

Does East West Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, East West Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at East West Bank. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at East West Bank?

68% of East West Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated East West Bank 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at East West Bank?

Customer Service Representative (33) , Credit Analyst (27) , Associate Banker (26) , Vice President (22) , Relationship Banker (14) , Business Analyst (10) , Loan Processor (10) , Personal Banker (10) , Anonymous (9) , Bank Teller (9) , Portfolio Manager (9) , Accountant (8) , Teller (8) , Branch Manager (7) , Portfolio Analyst (7)

What are the pros of working at East West Bank according to real employee reviews?

"Good benefits and rather chill work environment" ((in 89 reviews)); "people are nice and kind" ((in 40 reviews)); "Coworkers are friendly, nice, and willing to help." ((in 22 reviews)); "Colleagues are great." ((in 21 reviews)); "They are flexible and have good managers." ((in 20 reviews))

What are the cons of working at East West Bank according to real employee reviews?

"Low pay and hard to prom" ((in 63 reviews)); "A lot of gossiping and poor management." ((in 30 reviews)); "Insane office politics" ((in 15 reviews)); "Limited opportunities to grow up" ((in 10 reviews)); "It is very difficult to reach upper management to resolve problems, have to go through several layers." ((in 8 reviews))

What are employees saying about East West Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about East West Bank layoffs and their outlook for job security at East West Bank in 2026.

What are the top reviewed East West Bank locations?

Pasadena , Los Angeles , El Monte , New York , San Francisco , Palo Alto , Houston , Rowland Heights , Dallas , Rosemead , Cupertino , San Jose , Bellevue , Seattle , Atlanta , Arcadia , Irvine , San Gabriel , Saint Louis , Alhambra , Carson , Cerritos , Monterey Park , San Marino , South El Monte , South Pasadena , Walnut , San Diego , Milpitas , Santa Clara

East West Bank reviews

3.8

68% would recommend to a friend

(750 total reviews)

Dominic Ng

88% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (750 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

East West Bank has an employee rating of 3.8 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The East West Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

750 reviews

2.0

Jul 12, 2026

Supportive Team, Stressful Environment

Anonymous- salaried staff

Recommend

CEO approval

Business Outlook

Pros

Everyone worked together during busy periods, and the branch developed a strong team dynamic.

Cons

The workload kept increasing without enough additional support. Customer queues, reports, compliance tasks, and sales expectations all competed for your attention throughout the day.

5.0

Jul 9, 2026

Learned a Lot During My Time Here

Anonymous

Recommend

CEO approval

Business Outlook

Pros

I gained valuable experience working with customers and processing different banking transactions. The environment was professional, and I learned how important accuracy and teamwork are in daily operations. My manager was approachable, and I always felt comfortable asking questions when I needed help.

Cons

Some days are much busier than others, especially when the branch has a high volume of walk-in clients.

3.0

Jul 8, 2026

Good for gain lots of experiences about banking

Associate banker

Recommend

CEO approval

Business Outlook

Pros

Great Health benefit Have Short-term disability insurance More room to grow

Cons

Over work and under pay High rate turn over

Viewing 1 - 3 of 750 Reviews

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Jobs at East West Bank

Wire Transfer Specialist

Administrative Assistant

Customer Service Specialist

East West Bank

East West Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive Team, Stressful Environment

Learned a Lot During My Time Here

Good for gain lots of experiences about banking

Top companies for "Compensation and Benefits" near you

Jobs at East West Bank