Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 48 reviews)); "Good benefits for full time employees" ((in 36 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

1.0

May 23, 2018

Do not work here!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working here whatsoever. If you are looking for a career this is not the place.

Cons

No training or support, lies during recruitment process, stories of promotion when no one lasts more than a few months including management.

2.0

May 17, 2018

It was decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My co workers were great! I loved interacting with the guest. We also got free meals during breaks/lunch in our break room. And they gave us gifts during the holiday season. We also got paid every Friday

Cons

Management were new so they didn't know what they were really doing. There was a-lot of picking who they wanted to say current things to which wasn't fair to other employees.

3.0

May 1, 2018

Fun place to work, but there are more cons than pros

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful people Great opportunities for upward progression internally They are very driven by company culture and values

Cons

Poor benefits package Low pay You're expected to work your life away

Viewing 622 - 624 of 755 Reviews

Jobs at Eataly

Grocery Stocker - Eataly Downtown

Beverage Stocker - Eataly Downtown

Server - Eataly Flatiron

Eataly

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Do not work here!

It was decent

Fun place to work, but there are more cons than pros

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