Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Good work environment and" ((in 11 reviews)); "Friendly Staff, In" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "Very low tips + low pay" ((in 35 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

4.0

Apr 24, 2018

Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

love the people who work there, great food, collaborative work environment

Cons

can be a little disorganized

2.0

Apr 8, 2018

General Store Management Needs Work

Cashier

Recommend

CEO approval

Business Outlook

Pros

-Easy to make friends in and outside your department. -Free food, coupons and such. -Discount is decent -Loved my supervisors & team members

Cons

-The lunch is never labeled. This is especially difficult when you have allergies and/or dietary restrictions (religious or otherwise) and can't tell what kind of meat they are serving. Pretty surprising practice for a restaurant. -Employee bathrooms are disgusting. -Management is extremely inconsiderate and indifferent. The department only cares about money, it could care less about the well-being of their employees. -Don't expect any respect if you're a cashier, janitor, server, cook, etc...especially if you're a woman and/or person of color. -Very understaffed, especially in terms of cashiers. -There is no exit interview if you're a lower-level employee. (I'm considering this my exit interview)

2.0

Apr 8, 2018

Poorly managed.

Pasta

Recommend

CEO approval

Business Outlook

Pros

Paid weekly. 20 percent discount. Paid weekly. Paid weekly. Paid weekly. Paid weekly. Paid weekly. And once again, paid weekly. Not Much else. But, I need to add More words.

Cons

Lack understanding of what “team” means. Not a lot of people who speak English there. It’s not a situation where you are going to excel.

Viewing 625 - 627 of 755 Reviews

Jobs at Eataly

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Eataly

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Coordinator

General Store Management Needs Work

Poorly managed.

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