Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 48 reviews)); "Good benefits for full time employees" ((in 36 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

755 reviews

4.0

Jan 29, 2018

High Volume , Good Compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Italian Food and Wine tastings Big Company means better HR response Health Insurance Commuter Benefits Tip Pool

Cons

Tourist heavy means fighting for tips Little schedule flexibility Tip Pool

3.0

Jan 15, 2018

No structure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful concept and strong brand. Friendly working environment. Good experience to see hospitality, retail and production together.

Cons

Very limited support from head office. If you are looking for a well engineered structure this may not be suitable for you.

3.0

Jan 9, 2018

Good temp gig

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Looks really good on resume. Is a good gig for the moment but not a place to stay for too long. You have the opportunity to learn about the Italian culture and you get a good education. Those are the benefits available if you use it to your advantage

Cons

Long hours, little pay. If you a server you’ll make money that’s really the only area where the money is at if you just want that... there’s a lot of favoritism and if management don’t like you they’ll come at you. There’s more firing than quitting and management usually don’t last and is always the good ones that leave.!

Viewing 634 - 636 of 755 Reviews

Jobs at Eataly

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High Volume , Good Compensation

No structure

Good temp gig

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