Pros
Great place to shop for interesting and fresh food finds. As an employee, you get 25% off of your purchase. Free coffee for managers. 401K with match after 1 year of service (if you can last that long).
Cons
I really wanted the experience of working for Eataly to be positive despite being warned by previous employees. The only thing that really needs to be said about this place, is that they truly do not care about employees. The pay is very low. Most people hired from outside are offered below their current salary with empty promises of moving up or receiving a raise. HR is actively working against hourly employees in favor of staying on management's good side. I have never worked for a more incompetent team of people than those at Eataly. And I am talking about the people at the top of the organization and the upper management at the store level. Policies are written to protect the company from employees (who are really just trying to be treated fairly). Turnover is sky high and no one seems to care enough to ask why. Any hourly employee that goes to upper management or HR with a concern will instantly have a target put on their back. Anyone calling out sick or using their PTO is looked at as a problem. Anyone that wants things to improve and has ideas on how to do that, is considered a problem. The only people that can be successful at Eataly are people that don't have a life and people that only care about money (bonus points if you're Italian). Even if you do find some amount of success at Eataly, they will eventually take advantage of you. Best to just steer clear.