Pros
Flexible work schedule depending on position, Car is 100% paid for. Great people to work with, if they stick around.
Cons
Not enough techs to service any area in the US. Pay has gone into the toilet, all service techs are now paid hourly with unreachable incentives to make more money, MORAL IS WAY DOWN. We are asked to bring on more sales daily from management when we loose 4 to 1 due to poor service. Leadership from the top is all about lining their own pockets, BIG BROTHER on your computer, your cell phone, and while driving (where you went how long you were there). They know EVERYTHING!!!!! No real answers from top on how service related issues are going to be fixed. Pay is directly effected if service does not perform, or just decided to dig their heels in and not work because they are mad about their pay and work load. If you are not part of the MENS team and you are not one of their shining gems in their eyes, you will never get ahead nor promoted. Management already knows who they are going to promote before a position is posted, if you are not GREAT at playing their game you are never considered for a new position, nor will you EVER get a raise even if you out perform all the others on your team. Benefits have been reduced each year for the past 5 years, and premiums have gone up. Sales teams are now going out doing installs and service due to service team not fulfilling their responsibilities due to low moral and just plain being mad.
