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Edelman Financial Engines

Engaged Employer

Edelman Financial Engines Client Service Associate reviews

3.6

79% would recommend to a friend

(39 total reviews)
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Ralph Haberli

100% approve of CEO

71% positive business outlook

Client Service Associate employees have rated Edelman Financial Engines with 3.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Edelman Financial Engines is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

39 reviews
3.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

My manager is very easy to work with and is very supportive. There a good people inside this company who really do care about you as a person. Future career opportunities are there for those who want to become a Financial Planner, but need to have credentials (CFP,CRPC) with multiple years of experience to be considered. Other internal company opportunities are few and far between and you will have to play an internal political game to be considered for those roles / you will have to put yourself out there and take initiative on projects that give you interactions with upper management. This will result in more work being done with no extra pay in order to have a chance to move forward.

Cons

I think internal systems have some real kinks to be worked on. Some planners in the company have a tough time using said internal systems and the CSA becomes the “technological assistant”, which takes away from team efficiency. I think corporate / upper management tries to “white wash” everything with a cheesy “feel good” environment, while neglecting multiple problems. I like the direction Michael R is heading in client service with his subordinates, but the leaders for the other core business functions don’t seem to be rising to the challenges inside the company. The corporate culture is definitely interesting with virtual and branch in-office politics having very different dynamics.

Viewing 16 - 18 of 39 Reviews

Glassdoor has 518 Edelman Financial Engines reviews submitted anonymously by Edelman Financial Engines employees. Read employee reviews and ratings on Glassdoor to decide if Edelman Financial Engines is right for you.