Edelman reviews

3.5

62% would recommend to a friend

(3,515 total reviews)
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Richard W. Edelman

59% approve of CEO

42% positive business outlook

Edelman has an employee rating of 3.5 out of 5 stars, based on 3,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jan 8, 2012

Some good, some not so good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unparalleled intellectual property and industry insight, from Trust Barometer to Capital Staffers to other sector-specific research. Brainpower that is as strong as anywhere in the industry. Edelman people are smart and have good ideas. A fair number of passionate, good people who are colleagues as well as friends. Strong benefits package. Access to technology and resources like research and graphics/design.

Cons

Internal politics, both between and within offices, that lead to people being kept in the dark, trying to control staff/accounts to protect money, or talking negatively about colleagues (including to their supervisees). There are people known throughout the office for being mean or difficult, but they get promoted? Favoritism for certain groups and individuals in promotions and office recognition. it creates a negative vibe that causes cliques and harms the friendly nature of the place. No pushback on nightmare clients. Some clients are verbally abusive, issue unrealistic demands, or generally treat Edelman people horribly. Yet senior management don't push back on the abuse, always say "yes" instead of managing expectations, and expect staff to just deal with it by working harder and ignoring how they are treated. There's a reason there are accounts no one wants to work on. Decreased emphasis on core, fundamental skills like writing and media pitching, but lots of talk about buzzword-y "public engagement." As the company has pushed its strategic approach, there seem to be fewer junior and supervisor level employees interested in becoming excellent writers, understanding how media works, or learning all fundamentals of the industry. Limited opportunities for overseas exchanges or work transfers (management thinks they are resolving with International Fellows, which moves 8 people per year in a company of 3,500).

2.0
Nov 15, 2011

Poor Management Accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Edelman has an excellent reputation for the work they execute and the high caliber clients. They attract desirable accounts which provide great experience and depth for any PR professional looking to expand their background.

Cons

The biggest problem with Edelman I believe boils down to their size. They are the biggest privately owned firm in the world, which in turn can make it difficult to ensure employees are being treated fairly and given the opportunities needed to grow at all levels. I have heard other groups have great team unity and leadership, however within certain groups in the corporate practice the lack of senior management oversight leads to extreme misconduct amongst mid-level management. Verbal abuse and poor communication of expectations lead to loss of good talent. If they cannot retain the smart employees at the account level, they will continue to have problems cultivating their practice areas.

4.0
Nov 5, 2010
Recommend
CEO approval
Business Outlook

Pros

incredible clients, very smart colleagues, management with great vision for future, no question Edelman is the best of the best

Cons

work lfe balance is a struggle, politics

Viewing 367 - 369 of 3,515 Reviews

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