Edelman reviews

3.4

60% would recommend to a friend

(3,502 total reviews)
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Richard W. Edelman

57% approve of CEO

41% positive business outlook

Edelman has an employee rating of 3.4 out of 5 stars, based on 3,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 19, 2014

Run away.

Recommend
CEO approval
Business Outlook

Pros

The biggest asset is its ties to Edelman. That gives you access to an impressive client roster and the ability to work in numerous industries and sectors, which can help you land your next role. Edelman itself offers some fun perks geared toward young, agency staffers, such as weekly ice cream and fruit days, and monthly happy hours. You have the opportunity for training, learning and mentorship from your PR colleagues, but only if you make the effort to integrate yourself. (Note that these pros are about Edelman, not Edelman Berland.)

Cons

Since the new CEO took over and the company changed names two years ago, the work environment and company culture quickly eroded and became toxic. While parent company Edelman has attempted to improve its workplace culture by placing greater emphasis on interpersonal behaviors -- tying promotions and recognition to your performance as a teammate and boss -- Edelman Berland moved in the opposite direction. Passive-aggressive behaviors, gossip, and back-stabbing became the norm. Morale is incredibly low. The CEO puts pictures of himself golfing and brags about jet-setting vacations in weekly internal communications to the staff, while forcing staff to give up holiday weekends and work 70+ hours weekly with no break in sight, for work that is not urgent. There is no pretense of work-life balance. Since the CEO transition, even the most senior employees no longer have insights into financial performance, company vision, and staffing plans. This lack of transparency trickles down to mid-level and junior staff, who are looking to understand their performance and receive guidance on what skill sets they need to develop and what career opportunities are available to them. In terms of the work itself, the company has shifted away from custom-tailored, insightful research, toward cookie-cutter "research" projects sold at high margins. Employees feel pressured to sell things clients don't need, with superficial analysis and insights.

1.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay and exposure to big name clients.

Cons

Edelman is an old sinking ship. Very out of touch with anything going on in the industry. Profits are down, and morale and culture are dismal. I read negative glassdoor reviews before I started and wish I would have listened and stayed away. I don’t have 1 coworker that can say they truly enjoy working here. For the first time in my 15+ year career I felt men totally ran the show here and you have to be in their clique to get respect and recognition.

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Edelman Response
7y
Hi. I'm saddened to read your review the day after finding out that Edelman has been certified as a "Gender Fair" company - an honor shared by only 16% of Fortune 500 companies and based on third-party evaluation using metrics based on the UN Women's Empowerment Principles. I've seen first-hand significant firm advances on this front and how much work we'd done to encourage the success of women, who comprise the majority of our staff. I'm very sorry that your experience was inconsistent with what we strive for and have achieved in many places. If you're willing to share more with me so I can look into it, please reach me at maria.okeeffe@edelman.com. Maria O'Keeffe, Executive Director, US HR
2.0
Mar 13, 2018

Things have changed

Recommend
CEO approval
Business Outlook

Pros

Good benefits for medical and 401k.

Cons

There is an epidemic of overwork here. Even a sympathetic manager has no way to help you. Things changed so much over the 6 years I was here.

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Edelman Response
8y
Thanks for writing a review and I hope you'll consider reaching out to me with more feedback at maria.okeeffe@edelman.com. I'd appreciate the opportunity to better understand your concerns, so we can make efforts to improve the climate for others. Maria O'Keeffe, Executive Director, US HR
Viewing 43 - 45 of 3,502 Reviews

Glassdoor has 4,492 Edelman reviews submitted anonymously by Edelman employees. Read employee reviews and ratings on Glassdoor to decide if Edelman is right for you.