Edelman reviews

3.4

60% would recommend to a friend

(3,502 total reviews)
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Richard W. Edelman

57% approve of CEO

41% positive business outlook

Edelman has an employee rating of 3.4 out of 5 stars, based on 3,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Dec 13, 2017

Try, try again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you get the opportunity to work with are phenomenal. They are talented, smart, ambitious and wonderful - you also get the opportunity to work with amazing clients and on some really awesome projects.

Cons

You have to have a good manager and a manager that is an advocate for you, or else you will completely fail here. Much of the senior leadership loves to hear themselves talk, without much listening and consideration from the mid level staff. Even though this is an agency, you will ALWAYS work long hours, with no breaks, even on holidays as clients will never be pushed back on for unrealistic asks/many managers do not care if their direct reporters are overburdened by work. The environment is also not very understanding of any flaws that happen in the day to day being human, leaving an unrealistic expectation of perfection that impossible to achieve.

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Edelman Response
8y
I loved reading your positive perceptions of Edelman-your colleagues, the clients and the awesome projects. The observations you mention in your cons are disappointing to hear. We want our employees to find the right balance, however they define that for themselves, and we try to offer many programs to address these issues. Long hours can absolutely happen, dependent on the client issue, but days like that should be the exception and not the norm. If you'd be open to sharing more, I hope you'll reach out at maria.okeeffe@edelman.com. Thank you. Maria O'Keeffe, Executive Director, US HR
1.0
Nov 2, 2017

Slavery work

Recommend
CEO approval
Business Outlook

Pros

Fun people to work with because of same age group / generation. Made a few good friends from different walks of life. Somewhat decent benefits to 'feed' us for our excruciating work that we do. Depending on which client you support, you will get some if not, lots of goodies for take home.

Cons

Your title/rank doesn't mean a thing! Ridiculously low pay considering the amount of work we do. It also depends on which department and client you support. You're treated like a slave! What is lunch break? Oh, and be prepared to go to the office at odd hours when everyone at your side of the world is still asleep. Better yet, don't sleep! Some coworkers are snotty divas who think they own you and boss you around-the-clock even though you don't report to them. Managers are empathic, but that's about it. Not a lot of mentorship throughout and advancement within the company is sparse. Either suck it up and wait for your review and hope for the best, or they wait for you to quit. Raise is also a laughable amount no matter how long and how hard you've worked.

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Edelman Response
8y
While I'm quite confident that we're nowhere near treating employees like "slaves" (and I'll save that history lesson for another day), your feedback does not fall on deaf ears. While the professional services world and client work can make for some unpredictable schedules and sporadic workloads, we try to make sure employees have the right opportunities to find the type of balance that's important to them. It's something we're always trying to improve. I also have to acknowledge that you're not alone in your feedback about our review process. We tried something new this year and have just finished the formal process of receiving feedback from all staff that will help us evolve our reviews further. I'm excited about the path we'll be taking forward. Thanks for your time. Maria O'Keeffe, Executive Director, US HR
3.0
May 10, 2017

Great Company If You Fit Into the Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great resume builder if you plan on working in PR.

Cons

Lacks diversity on several levels. If you are a person of color good luck fitting into the corporate culture and trying to find a mentor (I have heard some of the conversations from mid-level managers) If you aren't a prep you better get started looking and acting the part.

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Edelman Response
9y
Thank you for your review. It is disappointing to learn of your experience with and perception of the office culture. However, in our efforts to create a more diverse workplace and inclusive work culture your feedback is valuable to better understand where and how we need to improve. Diversity and inclusion (D&I) is of critical importance to our firm. To help drive our efforts, we will be launching a company-wide D&I training for all levels to ensure each employee understands the importance of and role they play in creating a truly inclusive work environment. I’m committed to working together to continue this journey and grow stronger, and want to hear from you. Please contact me directly at Trisch.smith@edelman.com. Trisch Smith Managing Dir. of Diversity & Inclusion, Edelman U.S.
Viewing 46 - 48 of 3,502 Reviews

Glassdoor has 4,492 Edelman reviews submitted anonymously by Edelman employees. Read employee reviews and ratings on Glassdoor to decide if Edelman is right for you.