Edelman reviews

3.5

62% would recommend to a friend

(3,512 total reviews)
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Richard W. Edelman

59% approve of CEO

42% positive business outlook

Edelman has an employee rating of 3.5 out of 5 stars, based on 3,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jun 20, 2018

No support for junior staff growth or success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large variety of work

Cons

The work atmosphere incentivizes employees to step on each other’s toes to get ahead; there is no sense of team work or camaraderie. Team members and quicker to assign and pass off blame before making steps to prevent it. Long-time employees seem bitter and unaware of how their behavior (stepping on toes, talking trash while on hold, outright verbal assault and passive aggression) impacts newer employees or office culture. NO formal training and you're told everything is situational, which makes it nearly impossible to flourish in your first few months unless you've worked in a similar agency before. HR is not on your side. Having the same rep for an entire department only makes seniority and the ostracism of junior staff worse. Most if not all senior team members don't care for your personal growth or development - they are unclear and untimely about providing feedback for real time improvement. Lack of diversity, even in working styles. If you don't fit the cookie cutter account mold you will not succeed, bond with other employees or enjoy your job.

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Edelman Response
8y
Your feedback concerns to me. I hope you'll consider reaching out directly, so I can have the opportunity to better understand your experience and determine what office or team you may have been located in to more specifically address. Please feel free to reach out at maria.okeeffe@edelman.com and I hope to hear from you soon. Maria O'Keeffe, Executive Director, US HR
1.0
Mar 31, 2018

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has a large network and works on some great brands.

Cons

It's a sweatshop led by egos. Junior staff are severely underpaid, overworked and under appreciated...which is why turnover is so high. Don't expect to have any work life balance here - you will be working into the late night and on weekends. All of the good talent leave the company quickly, probably after realizing that they are being taken advantage of and mistreated, and you are left with unprepared junior staff. Highly toxic work environment.

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Edelman Response
8y
I'm really disappointed to hear about your experience. It should go without saying, but we don't want anyone to feel this way. If you would be willing to reach out to me at maria.okeeffe@edelman.com, it'd be helpful to understand more about your feedback and identify what office you worked in, so I can look into your concerns further. Maria O'Keeffe, Executive Director, US HR
1.0
Feb 23, 2018

Top Leadership and Culture Fail in Dallas Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Beautuful Office downtown Dallas - Many smart nice employees - Exposure to some big brands - Benefits are good

Cons

- Leadership by intimidation and cut downs - Open insults of employees of all levels in front of coworkers - Blatant favoritism drove insecurities across staff and decisions were not explained

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Edelman Response
8y
If you're open to it, I'd appreciate the opportunity to speak with you directly about your feedback. This is not the kind of office culture I like to see, nor is it something I've heard about from others in Dallas, so it would be helpful for me to better understand your experiences compared to the more positive feedback I've heard about internally. My email address is maria.okeeffe@edelman.com and I hope to hear from you soon. Maria O'Keeffe, Executive Director, US HR
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Glassdoor has 4,503 Edelman reviews submitted anonymously by Edelman employees. Read employee reviews and ratings on Glassdoor to decide if Edelman is right for you.