Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 19 reviews)); "Great people and leaders" ((in 12 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 6 reviews)); "Great benefits and flexible schedule plus excellent support system!" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management is awful, you can hardly get up from your desk, you take 200 phone calls a day but can barely help people" ((in 11 reviews)); "Upper management is horrible." ((in 5 reviews)); "High school culture, favoritism, terrible management, micromanaging" ((in 4 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "Then you meet your immediate supervisor who tells you he'd rather be working outdoors, but "this will have to do," and you realize you're screwed." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

5.0

Oct 19, 2023

Great Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ed financial has been a blessing to me. Great hours, great leaders and family atmosphere.

Cons

Training could be a little longer to help better understand the task.

2.0

Oct 10, 2023

No home life balance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is good and paid training. Although, if you don't pass a fed background check before training is over you are furloughed without pay.

Cons

Mandatory Overtime. Little to no support from management. Strick schedule adherence. 30 minutes for lunch (even on an 11 hour day due to having to clock in and aux back without a minute delay) closing shifts work until the call que is clear or up-to an hour past closing on top of mandatory OT.

5.0

Oct 1, 2023

What an astounding environment!

Account services supervisor

Recommend

CEO approval

Business Outlook

Pros

This place really cares about you and your family, and they strive to offer the most positive work environment I’ve ever encountered.

Cons

You will be sitting on your butt most of the day. That gets tiresome.

Viewing 112 - 114 of 220 Reviews

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Great Job

No home life balance

What an astounding environment!

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