Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 24 reviews)); "Great people and leaders" ((in 9 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Flexible Schedules" ((in 7 reviews)); "Great Atmosphere!" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 11 reviews)); "The training was abysmal." ((in 8 reviews)); "Upper management is horrible." ((in 5 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Parent or family caregiver

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Reviews by job title

220 reviews

3.0

Apr 11, 2026

Good pay and benefits, but a high school culture

Bilingual client relations specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, nice facility, some nice people.

Cons

High school culture, favoritism, terrible management, micromanaging

5.0

Mar 11, 2026

Great company culture

Account analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of company engagement and team building.

Cons

Lots of information if you don't know much about student loans but they give you training and time to learn.

2.0

Mar 11, 2026

Poor company for advancement

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Support and relaxed work environment

Cons

Low pay, rarely offer raises, not the best work life balance, often lie and rise work expectations

Viewing 13 - 15 of 220 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Montgomery Office, Onsite

Customer Service Representative-Knoxville, TN-Oniste

First Impression Specialist-Knoxville, TN Onsite

Desktop Support III-Knoxville, TN Office Onsite

Business Intelligence (BI) Developer-Knoxville Office

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Edfinancial Services

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay and benefits, but a high school culture

Great company culture

Poor company for advancement

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