Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 21 reviews)); "Great people and leaders" ((in 11 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Great benefits and flexible schedule plus excellent support system!" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 11 reviews)); "Upper management is horrible." ((in 5 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 4 reviews)); "Favoritism is rampant and raises are minimal." ((in 3 reviews)); "Raises are few but pay is good" ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

220 reviews

5.0

Dec 31, 2025

Account Analyst for 1 year

Account analyst

Recommend

CEO approval

Business Outlook

Pros

4.95 an hour Fringe pay can be put towards benefits or salary. 11 paid Holidays. Ability to bank holidays to be used at other times, mostly flexible scheduling.2 weeks vacation and additional sick leave accrual. Everyone is helpful and the training is very good. Opportunity for leadership development.

Cons

Very metrics based. Mandatory overtime a couple of months a year. Buying benefits can be expensive.

5.0

Dec 23, 2025

Best place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supportive and friendly team. Opportunities to learn and grow. Stable schedule and clear expectations. Positive work environment.

Cons

Workload can be heavy during busy periods.

5.0

Dec 23, 2025

Best place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Opportunities to learn and grow. Stable schedule and clear expectations. Supportive and friendly team. Positive work environment.

Cons

Work can be busy during peak times.

Viewing 19 - 21 of 220 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Montgomery Office, Onsite

Customer Service Representative-Knoxville, TN-Oniste

Business Intelligence (BI) Developer-Knoxville Office

First Impression Specialist-Knoxville, TN Onsite

Desktop Support III-Knoxville, TN Office Onsite