Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
avatar

Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
1.0
Jan 29, 2014

Area Manager

Recommend
CEO approval
Business Outlook

Pros

Work from home. decent money

Cons

very bad management. unorganized. dishonest. product does not get good results which results in high client churn.

2.0
Jan 26, 2014
Recommend
CEO approval
Business Outlook

Pros

ROWE (Results Only Work Environment) Work from where you want and when you want.

Cons

ROWE. You no longer have vacation days, and are always on the clock. Executive very disorganized. Changing directions of the company on a daily basis and layoffs every year. "Good ole boys club". If you are in it, good for you, if not, you are disposable regardless of how hard you work. Promotions based on relationships and not on performance. Very Sad

2.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

ROWE (Results Only Work Environment) An openness to trying new methodologies (Design Thinking, Lean Start In, ROWE, Agile, the list grows monthly) Santa Monica office design Fruit in the mornings and espresso machine Events Many talented people (many underutilized) The HR team is one of the best. Edmunds could be a really great place to work long-term if some of the negative and inexperienced management were shed.

Cons

With the talent mentioned above, there is also a lot of dead weight. Too much middle management, many with little to no experience who aren't good, but have the right alliances. Politics weigh very heavily in certain departments. Overall, it's a very status quo place and I would often avoid telling people where I worked out of embarrassment because the website is such a fragmented and outdated experience. I mention ROWE above in the Pros. HR has embraced it, some departments have embraced it, but many in management (both middle and upper) have not. Something to consider if it's a deciding factor in taking a position here or not. Many who have embraced ROWE as it was taught aren't looked upon favorably. Touching upon the openness to new methodologies, it's much like a child at Christmas. Excited because something is new and fresh, then it's quickly discarded for whatever the next big thing is. It's not only impossible to keep up and stay enthusiastic. It ends up being a big waste of time and money. Pick something good and live with it. let it evolve for your specific uses. To the point of my review title, Edmunds is a very "design by committee" environment. It is also very heavily driven by the product team and VPs. It felt like every opportunity to make positive change has been cut short, then there's a 180 degree pivot. When you pivot that many times, you obviously don't get very far. There are also a number of executives that you find yourself wondering "how on earth did they get this job?" One, who will remain anonymous, was fired from their last job and endured a mutiny at their previous job because their team was so fed up with poor management. This person isn't doing any better by their employees at Edmunds, but is considered some kind of thought leader amongst their peers. Go figure.

Viewing 367 - 369 of 413 Reviews

Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.