Pros
Edmunds is one-of-a-kind place to work. Its pioneer spirit (i.e., the company basically started the 3rd party car shopping & buying industry 20 years ago) is still very much a driving force in how the company operates. Three reasons give Edmunds an edge:
- Product teams are hard at work continuously testing and innovating around the customer experience. This creates an enormous learning opportunity for junior and senior employees alike to own substantial part of the road map and experiment with ideas and concepts.
- As a privately owned company whose owners are actively involved in management, Edmunds gives employees direct access into how tough decisions are made and executed. This alone is a sizable learning opportunity for anyone considering applying to Edmunds.
- Edmunds has a strong culture based on optimism, camaraderie, and a belief in individual responsibility. The company expects hard work, but is also very generous with personal time to learn, relax, and re-charge (e.g., very flexible vacation policy + Thinking Thursdays with no meetings).
Cons
Edmunds can do a better job branding itself to the outside world. A lot of the great work that happens in the office doesn't always translate well when we interact with dealers and customers. There is a sense of internal pride mixed with occasional external lack of confidence as to who the company is and what makes its product and position unique.