Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
avatar

Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
3.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

The company had a great culture. The CEO was awesome at engaging all employees. Sales meetings were always well done. The HQ was a unique environmen.

Cons

Too much corporate politics among the sales management team.

2.0
Jan 11, 2020

More Layoffs

Recommend
CEO approval
Business Outlook

Pros

The people at Edmunds are great. Every person I’ve worked with is smart, really cares and tries to improve what they can about the products. The office is insane ROWE and unlimited PTO are awesome

Cons

Edmunds is a sinking ship. They just laid off a large portion of the company which they notified us all during the holiday break and made us all wait over week to find out our fate, I assume so they could report the severance payments in the 2020 fiscal year to improve the bottom line for the banks and investors. There is no great way to lay off employees but I think making the entire company wait a week to find out if they had a job was a mistake. I have already heard many of the people retained whispering about taking interviews with other companies so there with be even more attrition and it will be extremely difficult to attract talented people to replace them. Credit where credit is due, they did give a generous severance from what I heard so they do care about the employees to some degree. I personally don’t think Edmunds will exist within the next 1-2 years. Best case it’s acquired and worst case it just closes up shop and sells off its assets to try to retain some wealth for the owners.

2.0
Dec 20, 2019
Recommend
CEO approval
Business Outlook

Pros

The employees are good people

Cons

Definitely reminds me of the Titanic but this ship is just sinking a little bit slower. Can’t speak for employees at corporate and how they are treated. For prospective Sales Executives, Relationship Managers, and Account Executives in the field here is what you should expect if you take the job: 1. The main product being sold is mostly smoke and mirrors 2. Be ready to be micro managed all day long(spreadsheets, constant check ins, way to many pointless conference calls) This takes a lot of time away from actually accomplishing the job in the field of servicing dealers 3. No transparency: That went away when the company started struggling. They used to send out weekly leaderboards to everyone for each position so you could see how well everyone was doing around the country. Now they just send you the leaderboard for your position because they don’t want you to be discouraged by seeing the people leaving off the leaderboards and the numbers being way down. Did they not think that subtle move would resonate with employees? 4. Lots of middle management and not enough workers which leads to field reps having way to many accounts to physically be able to manage and see on a consistent basis. Double the accounts to manage as some of the competitors in the market. They wonder why they hear from their clients they aren’t seeing their rep. It’s not because the rep doesn’t want to do the job. It’s because the rep is doing 3 people’s jobs. This leads to reps being demoralized because they are trying to do everything they can to physically be at their clients locations but realize there is no possible way to accomplish that task 5. Hiring freeze for months as great ex employees leave for other companies is the biggest warning sign that needs to be seen. 6. 2020 and beyond for this company ? Don’t look for a grand vision. They are trying to hold it together week by week and month by month. Short term solutions instead of long term strategies. Provide new clients with 3x more value for 3 x less the money then existing loyal clients and wonder why they get cancels. They say they want to take care of existing clients but then when it comes time to do the conversion the managers just complain about the loss they will have to take to make it right. 7. I could go on but I think you get the picture by now. Your best suited to go work at one of the other 150 automotive companies and sell their products instead

Viewing 148 - 150 of 413 Reviews

Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.