Edmunds.com reviews

I was with Edmunds for a year and a half. During that time, I had 5 different managers, 2 different directors, and the commission structure changed 4 times. The company has no idea what they're doing and doesn't really care about their employees like they say they do. The annual "best place to work" survey is sent out by the company every year and they really push the employees to fill out positive surveys. That's the only reason why they get the "best place to work" award.

They are transparent when it's convenient, they don't fix the issues they currently have with product, instead they create new product which doesn't work either. They can't decide what the new focus should be on but it's not retention for the outside sales team. They no long admit when they are wrong. They don't do any traditional advertising but spend MILLIONS on Google, which isn't helping drive new traffic to their site. Dealers will say "I've never heard of you why would I give you any of my dollars" There are no plans in the works to adjust this way of thinking. Edmunds is 50+ years old and they are thinking like they are still in that time period of the publication days. Rumor is that there is another round of layoff's coming but I'm sure it will be just under that 10% mark in order to avoid red flags as it was in the first round.