Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
avatar

Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
3.0
Oct 11, 2016

Good, not great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment with good benefits and great environmental perks. Open workspace with a progressive forward-facing work culture entitled ROWE (Results Orientated Work Environment). Smart people who are driven to create good products.

Cons

Interior work environment is often hectic, disorganized and often breaks down due to communication failures from stakeholders to the workforce. Will often shift the entire company's focus once a year with little to no follow through.

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Edmunds.com Response
9y
Hello! Thank you for visiting our page and leaving a review. We value former employees’ perspectives as they encourage us to continue to improve. We pride ourselves on transparency and open communication across all levels of the organization. With things moving quickly, we also understand that messages may not be delivered in a timely manner or to everyone involved but we are hoping that through Seth’s Daily Diaries, Cadillac Catch Ups and the All Company Meetings, all employees will stay informed and committed to our overall vision. In addition to what we already have in place, we are excited to announce that our newly hired VP of Corporate Strategy is building out a team dedicated to focusing on the future of the business.
5.0
Sep 7, 2016

Dream Jobs Come True

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Progressive work environment unafraid to challenge archaic Industrial era management practices, strong culture with coherent values and norms (they practice what they preach), a company that exemplifies the attitude that how you treat your employees will be reflected in their work product (treat them better, they'll produce better outcomes for the company)

Cons

Low turnover and long tenures can leave new hires feeling like a high school transfer student looking for a place to sit in the lunchroom (even though everyone here is generally friendly and welcoming); anyone more accustomed to a highly structured and process oriented corporate environment may struggle to adapt to the entrepreneurial, outcome oriented mode of operations here that simultaneously makes it such a great place for self-directed and intrinsically motivated individuals

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Edmunds.com Response
9y
Response: What a thoughtful review! Thank you! We always love to hear about the enjoyment employees get from working in our innovative environment and unique culture. In addition to that, we really love suggestions on things we can do to make our employees’ experiences even more rewarding and gratifying. You mention acclimating as a new hire could be a struggle. I know this is true of any new job and environment, but if you have any suggestions on things we could incorporate into our new hire experience/orientation to assist with that, we would absolutely love to hear them. Please reach out to the Employment Experience team as we are in the process of redesigning the onboarding program. The same goes for any ideas you have about communicating Edmunds’ vision and the role we should play in the ever-changing landscape of the automotive, car shopping, and technology sectors.
5.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Edmunds offers a suite of products for its clients that work very well, the support for both the clients and sales force is awesome, this company actually cares about the clients and employees. A lot of companies proclaim to focus on employee morale and well being. Edmunds truly does. It gets better every day.

Cons

navigating on internal systems to get information is a little challenging at first, but the longer I am here, the easier it gets. Other than that I have found no Cons

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Edmunds.com Response
9y
What a great review! It's true that Edmunds does care about its employees’ morale and well-being, so it's wonderful to see that that message is being received. You are correct in that each and every day is a new conversation to determine if the right things are being done as we know that as the Company continues to grow andthe needs of the people working here will continue to change. Regarding the internal systems you mentioned, if there are any ideas you have for tutorials or workshops that could be helpful, please feel free to reach out to someone in Employment Experience and let us know.
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Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.