Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
avatar

Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
5.0
Aug 30, 2016

Senior Account Manager - Dealer operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great professional colleagues collaborative environment ideas are heard and acted upon opportunities given to grow

Cons

juggling many things at once project deadlines not clear until the very end

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Edmunds.com Response
9y
Thank you so much for the review. So glad to hear that you find such value in your colleagues and the unique culture our leaders have worked so hard to create. We agree with you that communication is important, especially in a collaborative environment such as ours. Given that transparency is one of Edmunds’s key values, we would encourage you to share any ideas you have on how we can be even better than we are at this, beyond what we are currently doing with items like Seth’s daily diaries, our Take the Wheel Newsletters, and Fuel Development Conversations.
5.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people. Great environment to work. Company is always trying to improve the well being of each and every employee. Very focused on career development and making employees happy. Love the flexible ROWE environment.

Cons

Sometimes the companies vision isn't clear and changes. Although i understand that things are always changing in the online space.

4.0
Aug 22, 2016

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, positive people who are extremely helpful, very detailed process docs for everything possible.

Cons

Steep learning curve for new hires. A ton of processes which should be cut down. A lot of fresh college grads. Could be a pro or con

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Edmunds.com Response
9y
Hi there and thank you for your review! The emphasis on training is vital, particularly with the account management group as you and your team are the central hub of knowledge, support and expertise for our sales team and dealer clients. We encourage you to reach out to the operations and training teams with any suggestions or feedback you may have on process efficiencies as they are always looking for ways to improve and be more effective to set new hires up for success! This is especially timely right now, when as you know, we just put in place a new leader for our sales operations team whose main focus is to look at ways to make an already amazing sales operations team that much more of a well-oiled machine.
Viewing 256 - 258 of 413 Reviews

Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.