Edward Jones reviews

3.4

54% would recommend to a friend

(5,327 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

The role is 100% remote with the option to come into the office at any time. There is flexibility in how you plan/work your day. The firm offers bonuses & profit sharing. Although the home office employees have no idea what the metric is to meet to get a nice high bonus. Branch employees make more than is listed as a base rate because of bonuses. Benefits are ok, they need to be modernized though.

Cons

The expectation that you spend all day on the phone is insane & draining. All calls to talent acquisition, and made by recruiters or consultants are recorded. The hiring managers are not told this so heaven help them if they are ever sued for saying or doing something inappropriate in an interview. There will be plenty of proof. Training is lazy.

3.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture, lots of training, support available and benefits.

Cons

Red tape and inflexibility from HQ. My rating is despite me loving to work at EJ, because compensation and advancement opportunities matter, and the rest cannot make up for it. Even if you find a great branch and a great FA who wants to hire you for a permanent position, expect to go through the entire application, interview and training process again and expect HQ to try to talk your FA out of their "readiness" to hire you. The FA has to go to bat for you and justify their branch's need for your position. For job duties you are already performing and proving yourself with and your opportunity to have more input in business planning, participate in regional activities, have performance reviews and opportunities for raises, basically not to be treated like a second-class employee and non-factor within the firm. I don't recommend this path if you want to be able to advance. You'll see that Edward Jones received accolades for their bump in pay scale across the board for BOAs and that does not apply to on-call BOAs, so you'll be looking at a lower pay scale on top of what feels like gatekeeping and disrespect.

4.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility and the work/life balance is very good. They have some very good benefits such as 16 weeks 100% pay maternity leave and great profit sharing! The ability to be a partner in the firm is probably the best benefit they offer. The bonus scale is very lucrative if your branch is profitable, dollar for dollar match up to 10% of the bonus profit. So if your branch bonus is $6000 and that’s your 10%, the firm gives you $6000 on top of that. Bonuses are a LARGE part of my pay being as high as it is.

Cons

The pay. They worry about over paying us and don’t seem very concerned with underpaying us. When you become registered/licensed with a Series 7 or 66 you’re limited on how you’re able to use the licenses, but also no additional compensation for becoming licensed. The disconnect with the field and the HQ seems as bad as it has ever been. They claim to “hear us”, but the actions aren’t following OR they say that in reaction to backlash about a policy/benefits/updates. It’s frustrating for the field to say something for years only to be told “no” and then a big thing happens and forces the firm to go in the direction they kept saying “no” to. Technology is also very frustrating, but major progress in the updating of technology.

Viewing 319 - 321 of 5,327 Reviews

Glassdoor has 5,719 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.