Edward Jones reviews

3.5

55% would recommend to a friend

(5,317 total reviews)
avatar

Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 22, 2023

Constant change

Recommend
CEO approval
Business Outlook

Pros

The people in this company really care about their clients. Training for any position is clear and thorough. 401k, HSA, and LP are good.

Cons

Pay could be better, and health insurance isn't that great. Also, there is constant change. EJ is evolving its technology, which was needed, but many FAs complain they now spend more time clicking buttons, which takes away time spent on clients. People in the field are increasingly frustrated by the inability to call home office & get help at that moment. Less personal service, like service tickets and chat are more common than they used to be.

3.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Control over your time and how you work - no boss No office politics No email checking 24/7 like many jobs No travel Grow old gracefully - no ageism like in many industries Nice culture Create your own business and stay for as long as you want -make more money as time goes on Have your own office/personal space - no cubicle culture No shifting/downsizing of companies that affect you and your life

Cons

If you are coming from a traditional sales job or other job, expect to make about 1/4 to 1/3 of what you are making if you are in the 80-200k range. I have not met one person who achieved what they thought they would who came from this level of success before. This is much harder than you think. The base salary does not protect you nor do the bonuses. Most people are not able to keep their salary. Pursuit activities like doorknocking can be challenging - but this would be hard in any sales job and doorknocking is effective for finding good clients. It is very hard if you have small children. If you are a working mom, you will be in a minority and it is unbelievably hard on you and your kids. The trainings in St. Louis are very grueling and a little old school cruel and at times degrading. The health insurance deductible is 3300 per person per year and 6600 per family. You basically don't want to use your health insurance. If you have health issues and need good insurance, you should think this through. You are a number to Jones. It is a big firm that wants to grow. If your income drops from where you came from, remember, you are at risk if you ever have to go on disability. If you had an injury or illness (and people do) it would be based on 60 percent of what you are making. This puts you and your family at risk if you are the breadwinner. You have to front a huge amount of expenses--you pay for paper, paper towels, water, coffee--everything. This is fine but is not clear upfront. You will put huge wear on your car and will need a lot of nice clothes for presenting yourself. Your contract binds you for 3 years. Edward Jones can sue you if you go elsewhere in the industry before that time. You will spend thousands of dollars trying to support yourself while launching. It is a great opportunity but do not let the numbers Edward Jones presents to you of "average" advisors influence you - these numbers just do not seem real. I don't think they are factoring in the people who don't make it. People who receive assets (which is a regional political decision) have a better chance of success. At the very least, they will be making money every month that someone without trails is not making.

1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary, flexible work arrangements, nice cafes

Cons

Edward Jones used to be a premier employer. Known for its excellent culture and conservative management style, I enjoyed many years of kindness, generosity and great leaders. When Penny took over as managing partner, she created a strategy which allowed for an aggressive hiring strategy that flooded the company with toxic managers and has allowed them to reorganize the entire home office. The re-orgs have wreaked havoc on processes and created a toxic work environment. Harassment, bullying, and general chaos abounds! People who were hired for jobs have seen those jobs erased and have to learn new roles that little resemble what they used to do. The company prides itself that it never does layoffs but they have eliminated roles and forced employees they promised to be remote workers back into the office. Many employees believe management is doing this to intentionally reduce headcount because they hired too many people during the pandemic. Leaders and associates are leaving in droves, either retiring (to go work elsewhere) or quitting, or taking extended leaves of absence due to nervous breakdowns. The people who remain are frustrated, afraid, angry or just plain fed up and quitting in place. Penny enjoys a very nice suite of offices (recently remodeled like a multi-million dollar spa) while the average associates must share a desk in flexible workspace (where there literally are not enough desks for people). I used to love Edward Jones. For those of us who have been there for many years, we grieve every day for what was while we count the minutes, hours and days until we too can retire.

Viewing 31 - 33 of 5,317 Reviews

Glassdoor has 5,709 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.