Edward Jones reviews

3.5

55% would recommend to a friend

(5,317 total reviews)
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Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 9, 2023

DO NOT WORK HERE!!

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and dedicated workers

Cons

- Can no longer work from home - Outsourcing jobs to India - Toxic leadership - ZERO promotion from within - Leaders are actively TRYING to make people quit. - Everyone is unhappy. - High turnover. - The new CEO is driving the company into the ground! - Edward Jones culture is trash. - Used to be “the best company to work for”, no longer true!

2.0
May 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Set your own schedule, some people in the region are nice and supportive so I gravitated towards them, and there is ample information available to increase your knowledge base on products and services.

Cons

Antiquated marketing methods make it to where only door to door is acceptable by the firm. No direct mail, email, billboards, or internet advertising available. They say it’s for compliance reasons, but tons of other firms allow advertising that actually yield real results. You MUST pound pavement to be successful with Jones. Your regional leaders will determine everything in your career. They determine who you Office with initially and where your own office will eventually be. My region is highly political and led by people that really don’t care about the success or failure of FA’s. If you’re above the green production line you get left alone and the occasional kudo email sent out to the region with other top producers. If you’re below it you are harassed with negative reinforcement. Don’t expect real help beyond quasi-motivation that is fear based. Expect to simply bust your butt filling that pipeline for future business non stop for the first 5 years 6 days a week. If you don’t, you’re not going to cut it. This is a SALES JOB 1st and foremost. Never forget that. Also, beware of nepotism and clicks that exist in every region. Many people have had their book of business given to them by family or are former BOA’s that received a book from a retiring FA. Avoid these people, they are typically high level and have all this advice to give but some have never knocked on a door in their entire career. They will sink you! Finds successful New News that made it and listen to them and them alone (assuming they stayed humble). Newer FAs are on a salary and you only receive 10% of your commissions so you will be living on scraps until you level up and become profitable. The new asset bonus is $4 per every $1000 you bring in. Land big accounts FAST and OFTEN to supplement low income. Once you are profitable you only keep 40% of the commissions and still have to pay the firm a large sum every month for back office support in addition to all the costs necessary to run the office. It makes sense why people start here and then go to other firms or go independent as RIAs. I personally wouldn’t recommend this firm to anyone because I feel that they use and abuse the FA’s financially and this job will absolutely stress you out more than anything you’ve ever experienced in your life and I’m lucky enough to be successful. I can only imagine how bad it is for those that aren’t in that category. If you’re considering this firm proceed with caution and get the real story from as many local FAs as you can before you agree to onboarding. The home office culture is great but if the local level strays from those beliefs, it’s going to be rough for you if you have any morals what so ever. After 5 years, I’m going my own way where people will truly come first. I think Ted Jones’ dream is slowing dying and soon EJ will be just another money machine like Merrill Lynch.

1.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

They had extensive training which helped prepare me.

Cons

When harassed by my financial advisor (I had proof) the company said "That's just how it goes, keep us informed." When I was hired I had guaranteed PTO, vacation, and sick days, and when I had to take Sick Days my boss called to scream at me for my daughter having strep throat. I went to corporate and they said yes I could take my sick days but only if the FA approved it which the FA stated I could not take any days ever. I couldn't actually use any time off that I was promised in my letter of acceptance and was told I couldn't take any time off, ever. HR was no help.

Viewing 34 - 36 of 5,317 Reviews

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