Edward Jones reviews

3.5

55% would recommend to a friend

(5,316 total reviews)
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Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

I enjoy being the only admin in the office. No conflict with who handles what responsibility. I enjoy helping my broker build the business and it's great to have a broker who appreciates my efforts and input. It's rewarding to feel a part of a team rather than being just another body behind a computer. Sometimes rather unusual or unique situations present themselves and it does help that assistance is only a phone call or a mouse click away and generally, you are given the correct information to complete any task. I apperciate that Jones is a conservative company and that they keep the welfare of the clients as a priority.

Cons

You can feel isolated at times working in a branch office. They are changing the technologies, which is good, but you no sooner learn one way of doing something and the next day what you know is now mute. I think that it would be better to have some classroom training for the new BOAs rather than leaving them to study alone. Help is always no father away than the phone, however, I think having the opportunity to be in a class enviornment where there is an instructor to demonstrate how to use the various systems would be of a great benefit.

4.0
Jul 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Training and mentorship is excellent. The training programs that you go through at different levels of your career progression are intensive and very thorough. The downside is that there is a lot of emphasis on how to sell to your customers, and not how to determine if what your selling is the most suitable option.

Cons

You are pushed into following their model of success which may or may not agree with your personal values and comfort level. Door-knocking is something that is necessary at Edward Jones and if you don't like walking around your neighborhoods like a door-to-door salesperson, then you will not enjoy your life at Edward Jones. You will have lots of help along the way, but if you don't like the taste of their kool-aid, better start looking elsewhere fast.

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Glassdoor has 5,708 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.