Edward Jones reviews

3.5

55% would recommend to a friend

(5,319 total reviews)
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Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Working with our clients was by far the best part of my job.

Cons

BOA is a dead end position. No room for growth at all. Standard raise & cost of living barely cover increased healthcare costs. Medical plan is high deductible, so I basically paid for all of my medical care plus the cost of insurance. With that many employees, they at the very least, should have covered the cost of the insurance. The FA was in control of pay increases, based on unrealistic standard put in place by the company. The company raises didn't even cover cost of living. The only way to actually make more money is for the financial advisor to share his bonus. I felt like I always had to justify my worth as to why he should give up his own bonus for me. Senior management has NO idea what really happens in the branches. BOAs are treated as lesser than. The one FA/one BOA dynamic is unhealthy. I often felt isolated and alone. The FAs were treated to all expenses paid trips once a quarter, so called "trainings" by product partners, and were treated to weekly/daily lunches, while the BOAs were always stuck in the office. The high production expectations from the company ultimately forced the FAs to put their production requirements and commission before what was best for the clients. Year after year I watched my FA sell annuities and life insurance to make a massive commission, whether the clients needed it or not. When I would question if it were appropriate, I would be told to "not worry about it" and to just do what I was told. The last couple years the FAs were incentivized to recruit so many new FAs that it felt like I was working for Amway or a pyramid scheme.

5.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

I really like Edward Jones. They are a wonderful support system not only among the region with other branch but also with Home Office, who can answer any question about anything you may face in your office. They also very much care for the best interests of the clients. The Financial Advisors are paid based on commission yes, but Edward Jones has guidelines in place that ensures the clients aren't taken advantage of.

Cons

Your level success directly depends on the Financial Advisor's success. If they choose to bonus you (and hopefully they do) that's great, otherwise, they don't have to. Also, it's difficult to get coverage for an on-call BOA if they're not available. There are not too many to choose from in a region and makes it difficult to take vacation in multiple days. Finally, there isn't a whole lot of growth opportunity other than being promoted to Sr BOA or Financial Advisor. If you aren't in St. Louis, it's difficult to find opportunities within the company.

3.0
Mar 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Location, security, support from fellow BOAs, work independently, could receive bonuses depending on your FA, benefits are average in the corporate working place.

Cons

Pay needs to be brought up to cost of living, with-in the demographics. Health insurance is awful, basically its a major medical policy, with large deductions. FA relies on BOAs so much, and company states it should be a "partnership" most FAs really don't consider BOA as a partner.

Viewing 79 - 81 of 5,319 Reviews

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