Edward Jones reviews

3.5

55% would recommend to a friend

(5,325 total reviews)
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Penny Pennington

59% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Feb 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Working for Jones allows a sort of independence but the key to happines in this "job" is to be teamed with a good financial advisor. This job will be a living nightmare if the financial advisor's personality and work ethic does not mesh well with yours. The home office support is awesome and the technology makes the job very easy.

Cons

Very very low pay for Office Administrators. Financial advisors receive commissions on new accounts, life insurance, annuities, long term care, and so on, they also receive these lavish diversification trips. BOA's receive no commissions and the bonuses are based on the Financial advisors discretion, and of course we receive no diversification trips. The only prizes we receive is if we complete a trimester goal-which may put 25-100 back in my paycheck. I have an undergraduate degree in Business and I have received no increase in pay and am not allowed to put my academic accreditation behind my name on my business cards. The company is not very family friendly oriented and Human Resources doesnt really seem to take input from the BOA's. My pay is very low compared to area businesses.

5.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Training and education systems and resources are exemplary. Multiple levels of support, accountability, teamwork, mentorship, coaching available. The roles are clearly defined. Employees can become partners regardless of roles. Well developed relationships with product partners. For the most part, advisors are not pushed or incentivized to sell certain products.

Cons

The old culture has seriously deteriorated. Edward Jones used to be about always doing the right thing, taking care of family and community, not making money the reason for your life "money has never been my god..." The home office used to treat advisors like they served the advisors. It was a respectful collaborative effort. Now it feels like policy, how you operate your office, what product and how you push clients to those products is emphasized. Too many people focused on increasing revenue from existing clients. Home office people can often be rude, home office associates can occasionally be found that "talk down" to advisors. The culture of respect and collaboration are largely dead. It's senior management driving policy to areas and regions, and regional leaders trying to shove policy down the throats of advisors and their offices.

1.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the clients were lovely people.

Cons

The interview process was pretty straightforward but the training is inadequate for all the responsibilities and expectations of the role. It takes 2 years in average to get “comfortable” my FA was very unprofessional, super control freak, would blame me for her mistakes, yell ar me while I was on the phone with clients and made the workplace absolute hell. Biggest mistake and would never go back. I lasted 8 months and it was torture. Depends on your FA of course, can be a better experience but still the amount of information you need to learn is insane for what they pay you.

Viewing 106 - 108 of 5,325 Reviews

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