Edward Jones reviews

3.4

54% would recommend to a friend

(5,326 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Sep 10, 2014

FORCES Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you show them you want it and there are others that can see it then you are supported. I failed the series 7 the first time and was allowed to take it again. That is a rare occasion and is not advertised. Over 50% of those that tested failed and were not allowed to move on. Plus I had almost no out of pocket expenses. The licenses, training program, prospecting kit, postage stamps, marketing material, use of an office, a laptop, and even a secretary were all provided to me. The FORCES Program. Little people qualify and just as many know how it works. Simply it is an extended training program with more support. Traditional trainees get about 2.5 months I got 6 months. Other things I got that the traditional trainees don't get: 1. Study at an Edward Jones office. An existing office with an FA, BOA, and working space. 2. (No longer offered) the GI Bill while I am studying up til can sell. I received a supplement ($1000/mo) to my training pay of $15/hr. 3. Branch training period of 7-10 weeks depending if you need to retake the Series 66. Time you can do modules, observe appointments with an FA, sit with the BOA, study for the insurance exam, and misc task. 4. Extended prospecting time. Traditional trainees get about 7 weeks, I got 8. Doesn't look like much but the traditional track has to fit in the modules, insurance exam, and appointment observations along with getting prospects. I did that during branch training so all I had to do was prospect. 5. Guaranteed Salary. The FORCES trainees upon can sell get an income guarantee of $6000 for 6 months. We have commission goals to keep in pace with but regardless get the income. We only get bonuses for new assets.

Cons

Its their way or the highway. You have to do it their way, face to face as they call it. If you're not with them, you're against them. Do not let the glamor blind you from the truth. Its a sales job and its about the numbers. When you show signs of the pipeline drying and no new assets then you are let go. From a business stand point it makes sense. If you can accept the truth early you will make it. The truth is you are going door to door, rain or shine. The best time to go "door knocking" are the times you would be home with your family, weekends, evenings, holidays, and prime vacation periods because the prospect is home. I didn't make it with them long. I was told when you are starving you should take anything. In my mind even when I'm starving I'm not going to change what I value.

4.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Very supportive of office staff. Great work / life balance. Edward Jones loves its family oriented culture.

Cons

FA's are given priority over BOAs. Some BOA are actually treated quite badly by their FAs and corporate does very little about this.

1.0
Dec 13, 2012
Recommend
CEO approval
Business Outlook

Pros

If you happen to work for a nice FA that you can get along with and they are willing to reward your good performance with sharing their bonuses, it can be a very good job.

Cons

If you end up with an FA that is not a nice person - be careful. I worked for Ed Jones for five years - 2 1/2 years with a great guy who ended up leaving the firm to work for another company. I transferred to another new FA. At first things were good and he was eager to begin earning larger commissions so that he could share his bonus with me. I got a couple of mediocre bonuses and was looking forward to more and more as time went on. I worked very hard to do my job and establish our branch and deal with clients to build "our business." Home office pushes this "team" scenario. Supposedly you and your FA are a "branch team" and you are expected to help the FA figure out how to market the branch and bring in more clients/money. This all making $12 an hour. You do it because you are promised the reward of bonuses when the FA becomes profitable. All of a sudden, my FA began making up things about my performance and making a big deal out of any small error that occurred. I found plenty of mistakes made by the FA, I might add. He reported me to home office after he spoke to me in an unprofessional manner (yelled at me) and made complaints that the HR person said were very minor and for me not to worry. It just got worse, I was miserable every day and began having health problems. I quit after the FA downgraded my performance rating from the top rating to the lowest rating. That meant I would get practically zero bonus. After I quit, the HR person I had been talking to (who acted like she was a friend who cared) screwed me over and I did not get my bonus that I was supposed to get. I now have a good job closer to home and am happy to have left that horrible situation. Good riddance!

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