Edward Jones reviews

3.4

54% would recommend to a friend

(5,325 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Dec 29, 2023

Skating Behind The Puck

Recommend
CEO approval
Business Outlook

Pros

Edward Jones is the best firm in the industry to get started in your career. Training and support are thorough, and improvements are being made in weak areas. Relatively strong comp potential while building a sustainable business, and I do believe overall comp structure is among the best for employee firms. You can build a great business and a great life at Edward Jones, and make an impact in many lives. If you hit the Eddie J lottery and butter up to the right person, you can be handed a profitable business.

Cons

There is no merit system at Jones. Decisions on how to award assets to advisors defy any semblance of logic unless you say the quiet part out loud that it’s all systematic nepotism/chosen ones. But even taking that aside, At the end of the day, Jones is the minor leagues. Advisors have absolutely no idea how limited their investment platform is because they are all EJ lifers and teachers/engineers/seed&feed sales reps before passing the series 7. The firm has the highest gross attrition in the industry, and nobody will even acknowledge it. You never own your book. You may be a partner, but you are always and forever an employee with no ownership rights or protections. I truly do not believe an Edward Jones advisor could interview with the other leading firms and sincerely think that was the best place to serve clients. Also charging 1.35% for the garbage mutual fund portfolios they leverage is a crock.

4.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Great support from home office, BOAs are given all the tools to succeed. Great training/onboarding process. Awesome company culture if you're lucky and are paired with a great FA.

Cons

Pay should be higher, Especially in high performing branches with a lot of clients, the BOA does a lot of heavy lifting and the pay I don't think reflects that. Even annual raises are not significant enough to offset inflation. Sometimes seems antiquated with the vast majority of FAs in the region being white men making a LOT of money, while the BOAs (primarily women) make a fraction of what their male counterparts make.

1.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good firm, with great people, work only for one advisor

Cons

Low Pay - the pay structure needs to be revamped. If you get in an office with a new/newer FA, you will be doing the same work as BOAs in high-producing offices who are getting large bonuses and you will get little to none. The base pay is not enough to live on, so you need to be in a high-producing office. No Career Path - The only bump up is Senior BOA, and it's not much of a step up. EDJ doesn't allow its BOAs to be licensed, taking away an opportunity to help the FA in more ways (doing their trades) and earning more pay and providing more satisfaction for motivated people. Bonuses - Split of the office bonus is left up to the FA, so even if you do 50% of the work to get to the bonus, the common % to the BOA is 10%. HR Favors the FA - If you get into an office with an FA that is difficult to work for or abusive it will be a "he said/she said" situation because there are only 2 of you in the office, and HR always favors the FA because they bring in the revenue. Benefits are Terrible - The only health plan is a high-deductible plan. While the premium is not bad, the combined premium and deductible cost to be able to even use the health plan is @ 40% of a BOA's salary if they are in an office where they don't get bonuses. You also won't have money to participate in the 401(k), A Case of The Haves and the Have Nots - if you want great benefits, a baseline salary that's more than a BOA, amazing free trips, low commission targets, lots, and lots of support, lucrative partnership opportunities, millions of dollars of accounts handed to you so you don't have to bust your butt prospecting, no one your back about meeting quotas, being revered by the firm, your own office and your own dedicated support person, (unheard of in other firms), become an FA instead. It's a much, much, better job with no pressure to perform like at other firms, and very, very lucrative with very little effort.

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