Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Coworkers are friendly" ((in 28 reviews)); "very flexible hours if you are a student" ((in 26 reviews)); "Met good people but also people who are a pain in the 😐" ((in 25 reviews)); "Free food on breaks and discounts" ((in 25 reviews)); "The staff are friendly and kind." ((in 13 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 65 reviews)); "Fast advancement but low pay" ((in 37 reviews)); "General Manager is rude and was holding my check from me." ((in 31 reviews)); "Bad employees with bad training" ((in 14 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

1.0

Aug 12, 2019

No future

Cook/team member/cashier

Recommend

CEO approval

Business Outlook

Pros

There always looking for people to hire for a reason

Cons

Low pay very hard job

2.0

Jul 28, 2019

Don't Expect Growth Unless You Know Higher-Ups Personally

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some very good coworker relationships. Select individuals in the senior management team have my full respect.

Cons

Growth doesn't happen. I finished undergrad and graduate school in business administration and communication management and not once moved up after that. This was with a 7 year tenure with them already. I applied to several positions that I was more than qualified for only to lose out to someone that knew someone higher up. I suppose I didn't know how to "play the politics game" well enough.

5.0

Jul 25, 2019

Great

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great jump start to work force

Cons

Constantly busy and at times could be a mess

Viewing 478 - 480 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member