El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
3.0
Dec 18, 2017

Room for Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good brand and the people are great

Cons

The company lacks strategic leadership, operations is inconsistent

2.0
Dec 17, 2017

Shift Leader

Recommend
CEO approval
Business Outlook

Pros

I guess the only pros I have for this place is that I got to meet some of my best friends working here

Cons

bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay

2.0
Dec 13, 2017

terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great for first job, but not very pleasing for average worker

Cons

terrible management, too much to go into detail

Viewing 541 - 543 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.