El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
1.0
Dec 7, 2017

Worst job experience

Recommend
CEO approval
Business Outlook

Pros

If you work in the evenings it can be decently fun because you'll be working with college students.

Cons

The management is absolutely terrible. They call meetings where they complain about employees breaking the rules but then ask you to break the rules for them when they want a larger discount. They are extremely mean and yell at all of their employees, telling them to shut up and putting them down constantly, tell them to go home early for literally no reason, honestly really awful people. Worst experience of my life, had nightmares about work every night. They rushed you so much that they would get mad if you tried to wash your hands after handling the cash register and you had to serve food. Only enforced cleanliness when the inspectors were going. Don't recommend that anybody eat or work there. The other people who worked there were great but everyone wanted to quit because of the managers. Many people considered reporting them but were afraid of losing their jobs.

4.0
Nov 12, 2017

cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some pros of working at el pollo loco are fast paced, good hours, good food, can be fun at times

Cons

Some cons of working at el pollo loco are it can be stressful when it gets packed, closing during the week, and it can get boring during slow hours

5.0
Nov 11, 2017

Cashier/Shift leader

Recommend
CEO approval
Business Outlook

Pros

The experience and learning process

Cons

Fast advancement but low pay

Viewing 544 - 546 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.