El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
4.0
Nov 3, 2017

Great environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers amazing benefits at the corporate level.

Cons

There can be a disconnect between the field and corporate.

2.0
Oct 20, 2017

"Cashier"

Recommend
CEO approval
Business Outlook

Pros

Discounts on food (free on weekends)

Cons

- Lazy shift leaders and management. I cant tell you how many times we've run out of either utensils or food containers during the work week because our gm couldn't properly keep the store stocked.And whenever we did run out of something (about every week) our gm pressured us into lying about it when the customer asked.For instance if we ran out of a certain beverage we would have to say that the machine was malfunctioning, otherwise he would give us a ear full. The shift leaders would constantly slack off or go out to the dining area and sit around on their phones while there were still orders to be taken. And odds are if you were closing they would ask you to stay later to pick up their slack.

5.0
Oct 19, 2017

shift leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

room for advancement,leader rolls.great growing company to work for also on corporate level if you can achieve it

Cons

no holidays paid.managers are not understanding.

Viewing 547 - 549 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.