El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
5.0
Nov 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Customers, co workers were very friendly and nice as well. Pay was more than the minimum wage, easy job.

Cons

I would say that some customers were very rude and sometimes it would get really crowded and no one would help even the manager he was so lazy

1.0
Oct 11, 2016

General manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance is real good

Cons

No work and life balance

3.0
Oct 7, 2016

General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, free meals, quarter bonus,

Cons

really rushed training didn't get the most of it down in a week, must get permission from area leader to fire, promote, or give raises. Couldn't hold events without permission to attract more guests to increase sales, salary was based on 50 hours but was made to work 65+ hours a week only got Sundays off.

Viewing 595 - 597 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.